La Redoute is a French clothing and home décor company with over 200 years of history. Founded in 1837 as a fabric store, La Redoute has become one of the leading fashion brands in France and Europe.
The company began selling clothing through catalogs in 1875 and has since evolved to become in a leading company in the fashion and home sector. La Redoute operates online in more than 30 countries, including France, Spain, the United Kingdom, Italy, Germany and Russia. In addition, the company has a network of physical stores in France and other European countries.
La Redoute is committed to environmental and social sustainability. They have implemented a series of measures to reduce their environmental impact, such as the promotion of second-hand clothing and the adoption of sustainable practices in the manufacture of their products. They have also worked to improve working conditions in their factories and promote diversity and inclusion in their businesses.
La Redoute offers a wide variety of products, divided into different departments: Clothing, Footwear, Accessories for women as well as for men , Baby clothes, Children's clothes, Teenage clothes, Sports clothes, Home, Decoration, Garden and Outlet. In addition, the company has several exclusive collections, such as the French designer clothing line "Mademoiselle R", which is characterized by being aimed at a young and modern audience, as well as a men's clothing line "La Redoute Homme " and a clothing line for pregnant women "La Redoute Maternité".
How returns work at La Redoute
La Redoute's return policy allows customers to return products purchased on its website within 30 days from the date of receipt of the order. Products must be in perfect condition, unused, with their original label and packaging.
You can opt for a refund or an exchange of size or color. In the event of a return, you must follow the online return procedure: pack the items you wish to return, print the return label on the La Redoute website and fill it out, put the items and the return form inside the box and stick the sticker on the package.
If what you return is less than 30 kgs, you can return it through a transport office, at your own address or send it by your own means. If it is more than 30 kg, such as furniture, they will pick it up at your home.
Once the return of your order arrives at the warehouses and the status of the items is verified, the refund will be made using the same means of payment used for the purchase. It is estimated about 15 days between the return and the refund. If you have received a defective or incorrect product, you must report it within the first 14 days from the date of receipt of the order.
How shipments work at La Redoute
La Redoute offers a flexible shipping system that allows customers to choose the way they want to receive their orders. Customers can choose to receive their orders at home, at a collection point or at a physical La Redoute store if one is available nearby.
Delivery times vary depending on the shipping method and where the shipment is made from order. Orders shipped to your home usually arrive in approximately 3-5 business days, while orders shipped to a pickup point or physical store usually arrive within 2-3 business days.
Regarding the expenses of shipping, these also vary depending on the shipping method and customer location. Home deliveries usually have a fixed cost. There are free shipping costs at La Redoute for orders over a certain amount, which is around €30. Shipments to collection points or physical stores are generally free. La Redoute also offers the store pickup option, where customers can pick up their orders at a physical La Redoute store at no additional cost. If you place an order of more than 30 kgs, the shipping costs will be calculated in the order.
How to get discounts at La Redoute
There are several ways to get discounts at La Redoute:
- Subscribe to the newsletter: By subscribing to the La Redoute newsletter Redoute, customers receive information about the latest offers, promotions and exclusive discounts. They usually offer a discount of €10 on your first purchase.
- Use discount coupons: La Redoute offers discount coupons on its website or through its social networks. These coupons can be used at the time of payment.
- Participate in special promotions: La Redoute offers special promotions at different times of the year, such as Black Friday, Cyber Monday and Mother's Day . During these promotions, customers can get additional discounts on their purchases.
- Member benefits: La Redoute has a loyalty program called "La Redoute Moi" where customers can get exclusive discounts, access to sales private and other exclusive benefits.
- Use Internet browser extensions: There are Internet browser extensions that can tell you that La Redoute discount codes are active but they do not appear in the web. I recommend Honey.
- Check the sales and sales sections: La Redoute has a special sales and sales section where customers can find products with significant discounts.